Terms and condition

Welcome to Thrill Thirsty! We're thrilled to have you join us on an adventure-packed journey in the heart of Rishikesh. Before you embark on your adrenaline-fueled escapades, please take a moment to review our Terms and Conditions outlined below:

Booking and Payment:

  1. To reserve your spot for any activity, advance booking is required through our website or authorized booking partners.
  2. Full payment must be made at the time of booking to secure your reservation.
  3. We accept payment via various methods, including credit/debit cards, online transfers, UPI and other online payment option.

2. Cancellation and Refunds:

  1. The Customer will bear no cancellation charge on cancelling 30 days prior to the booking date.
  2. The Customer will bear 50% of the booking amount as the cancellation fee if cancelled 15 days prior to the booking date.
  3. No refund will be made in case of cancelling 7 days prior to the booking date.
  4. If the customer fails to reach the destination on the day of booking, no refund will be processed.
  5. The refunds will be processed through original payment methods within 10 working days after cancellation.

3. Participant Requirements:

  1. Participants must meet the minimum age and health requirements specified for each activity.
  2. All participants are required to sign a waiver/release form before engaging in any adventure activity.
  3. It is the responsibility of participants to disclose any medical conditions or disabilities that may affect their participation.

4. Safety Regulations:

  1. Safety is our top priority at Thrill Thirsty. All activities are conducted under the supervision of experienced guides and instructors.
  2. Participants are required to follow safety instructions provided by our staff at all times.
  3. Use of safety equipment, such as helmets, life jackets, and harnesses, is mandatory for certain activities.

5. Liability Waiver:

  1. Participation in adventure activities involves inherent risks, including but not limited to physical injury and property damage.
  2. By engaging in our activities, participants acknowledge and accept these risks and agree to release Thrill Thirsty and its affiliates from any liability for accidents or injuries that may occur.

6. Code of Conduct:

  1. We expect all participants to conduct themselves in a respectful and responsible manner towards fellow participants, staff, and the environment.
  2. Any behaviour deemed dangerous, disruptive, or inappropriate will result in immediate termination of the activity without refund.

7. Personal Belongings:

  1. Thrill Thirsty is not responsible for any loss or damage to personal belongings during the course of the activity.
  2. Participants are advised to leave valuables such as jewellery, electronics, and large sums of cash secured at their accommodations.

8. Photography and Media:

  1. Thrill Thirsty may capture photographs or videos during activities for promotional purposes.
  2. Participants who do not wish to be photographed or filmed must inform our staff in advance.

9. Environmental Conservation:

  1. We are committed to preserving the natural beauty of Rishikesh and its surroundings.
  2. Participants are expected to dispose of waste responsibly and refrain from littering or damaging the environment.

10. Governing Law:

  1. These Terms and Conditions are governed by the laws of India. Any disputes arising out of or related to these terms shall be resolved through arbitration in Rishikesh.